Following a directive from the US government, some changes will apply when ordering from the USA starting 29 August. All sales of goods entering the USA on or after this date will have an additional 15% tariff applied, the previous de minimis of below $800 no longer applies.

It will be up to our service provider, An Post, to collect these taxes from the receiving customer in the USA before the order can be dispatched from Ireland.

How are the tariffs collected?

The payment of tariffs is the responsibility of the customer.

• An Post International Logistics Partner will contact the USA recipient via email and request payment of taxes, along with an administration fee. Make sure to monitor your junk folders for this email.
• A time frame of 5 calendar days applies for the customer to pay.  If it is not paid within this time, your order will be returned to us and the customer will receive a 90% refund.
• Once paid, the order will be delivered to the USA.
• Expect potential delays to the quoted shipping times as the tariff payment and processing will postpone the shipments dispatch. The sooner the tariff is paid, the sooner the order shipment is resumed.

We understand these changes aren’t the desired outcome, but we are happy to be able to continue servicing USA customers through this complex and ever-changing situation.

-from all of us at Mother Medusa